Trulli Antichi Mestieri

Policy

La Corte Dell’Astore widespread hotel s.r.l.s. – viale 7 liberatori della Selva,8 – Alberobello (BA) 70011

Data Controller’s email address: info@trulliantichimestieri.com

Types of Data collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Tracking Tools; Usage Data; surname; phone number; email; city.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free not to communicate such Data, without having any consequence on the availability of the Service or on its operation. Users who have doubts about which Data is mandatory are encouraged to contact the Owner. The possible use of Cookies – or other tracking tools – by this Application or the owners of third-party services used by this Application serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and guarantees to have the right to communicate or disseminate them, releasing the Owner from any liability to third parties.

Methods and location of the processing of collected Data Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of Personal Data. The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Application (administrative, sales, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Owner, may have access to the Data. The updated list of these parties may be requested from the Data Controller at any time.

Location

Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. For more information, contact the Owner. The User’s Personal Data may be transferred to a country other than the one in which the User is located. For more information on the place of processing, the User can refer to the section on details of the processing of Personal Data.

Retention period

Unless otherwise specified in this document, Personal Data is processed and stored for the time required by the purposes for which it was collected and may be stored for a longer period due to legal obligations or based on User consent.

Purposes of the Processing of collected Data

The User’s Data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Registration and authentication, Content and functionality performance testing (A/B testing), Interaction with social networks and external platforms, and Contacting the User.

For detailed information on the purposes of processing and on the Personal Data processed for each purpose, the User can refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact form (this Application) Contacting the User The User, by filling in the contact form with their Data, consents to its use to respond to requests for information, quotes, or any other kind indicated by the form’s header.

Personal Data processed: city; surname; email; phone number.

Registration and authentication By registering or authenticating, the User allows this Application to identify them and give them access to dedicated services. Depending on what is indicated below, registration and authentication services could be provided with the help of third parties. If this occurs, this Application may access some Data stored by the third-party service used for registration or identification. Some of the services listed below may collect Personal Data for targeting and profiling purposes; for more information, please refer to the description of each service. Adherence to “Google API Services User Data Policy” and “Limited Use Requirements” (this Application)

The use or transfer to other applications of the information received through Google’s APIs by this Application will comply with the “Google API Services User Data Policy”, including the “Limited Use requirements”.

Personal Data processed: various types of Data as specified by the service’s privacy policy.

Interaction with social networks and external platforms Content and functionality performance testing (A/B testing)

This type of service allows interactions with social networks, or other external platforms, directly from the pages of this Application. The interactions and information obtained by this Application are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services to make sure that the data processed on this Application is not being connected back to the User’s profile.

Facebook Like button and social widgets

The Facebook “Like” button and social widgets are services of interaction with the Facebook social network, provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing,

Personal Data processed: Usage Data; Tracking Tools.

Content and functionality performance testing (A/B testing)

The services contained in this section allow the Data Controller to track and analyze the User’s response, in terms of traffic or behavior, in relation to changes to the structure, text, or any other component of this Application.

Google Optimize 360

Google Optimize 360 is an A/B testing service provided by Google LLC or Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”).

This service allows the Owner to target groups of Users based on their past use of this Application. Users who disable tracking by Google Analytics will not be included in experiments created within Google Optimize 360.

Google may use Personal Data to contextualize and personalize the ads of its advertising network.

Personal Data processed: Usage Data; Tracking Tools.

Processing location: United States – Privacy Policy; Ireland – Privacy Policy.

Information on how to opt out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertisements in the dedicated section of the Cookie Policy.

Cookie Policy

This Application makes use of Tracking Tools. To learn more, Users can consult the Cookie Policy.

Additional information for Users Legal basis of processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Owner may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to this processing. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data; processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures; processing is necessary to comply with a legal obligation to which the Owner is subject; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

It is always possible to request the Owner to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.

Additional information on the retention time

Unless otherwise specified in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to legal obligations or based on User consent.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of such contract is completed. Personal Data collected for purposes attributable to the legitimate interest of the Owner will be retained until the satisfaction of such interest. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Owner may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.

User Rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, within the limits of the law, the User has the right to:

revoke consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed. oppose the processing of their Data. The User can oppose the processing of their Data when it occurs on a legal basis other than consent. access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing, and to receive a copy of the Data processed. verify and request rectification. The User can verify the correctness of their Data and request its updating or correction. obtain the limitation of processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than its storage. obtain the deletion or removal of their Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner. receive their Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transferred without hindrance to another owner. file a complaint. The User can file a complaint with the competent data protection authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad, including to any international organization governed by international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Owner to protect their Data.

Details on the right of opposition

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner, or for the pursuit of a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation.

It should be noted to Users that, if their Data were processed for direct marketing purposes, they can oppose the processing without providing any reason at any time. If Users oppose the processing for direct marketing purposes, the Personal Data is no longer processed for these purposes. To find out if the Owner processes Data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise their rights, Users can direct a request to the contact details of the Owner indicated in this document. The request is free and the Owner will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions, or limitations of processing will be communicated by the Owner to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner will inform the User of these recipients if the User requests it.

Additional information on processing Defense in court

The User’s Personal Data may be used by the Owner in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services by the User. The User declares to be aware that the Owner may be required to reveal the Data upon order of public authorities.

Specific disclosures

At the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interactions and may contain Personal Data, such as the User’s IP address.

Information not contained in this policy

More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, where technically and legally feasible, sending a notification to Users through one of the contact details the Owner holds. Therefore, please frequently check this page, referring to the date of the last modification listed at the bottom.

If the changes affect processing activities performed on the basis of the User’s consent, the Owner will collect the User’s consent again, if necessary.